Messages
Communicate with riders and customers
John Smith
2 min agoWhen will my package arrive?
Michael Johnson
5 min agoI'm having trouble finding the address
Emily Davis
1 hour agoThanks for the quick delivery!
Sarah Williams
2 hours agoPackage delivered successfully
Robert Brown
YesterdayCan I change my delivery address?
Customer
Hello! I'm wondering when my package will arrive? The tracking says it's in transit.
10:30 AM
Hi John! Let me check that for you. Can you provide your order number?
10:32 AM
Sure, it's QD-1234.
10:33 AM
Thanks! I can see your order is currently with our rider Michael and should arrive within the next 15-20 minutes.
10:35 AM
Great, thank you for checking!
10:36 AM
You're welcome! Is there anything else I can help you with today?
10:37 AM
No, that's all. Thanks for your help!
10:38 AM
Actually, I just realized I might not be home. Can the rider leave it at the front desk?
10:45 AM