Messages

Communicate with riders and customers

2 min ago

Customer•

When will my package arrive?

5 min ago

Rider•

I'm having trouble finding the address

1 hour ago

Customer•

Thanks for the quick delivery!

2 hours ago

Rider•

Package delivered successfully

Yesterday

Customer•

Can I change my delivery address?

John Smith

Customer

Hello! I'm wondering when my package will arrive? The tracking says it's in transit.

10:30 AM

Hi John! Let me check that for you. Can you provide your order number?

10:32 AM

Sure, it's QD-1234.

10:33 AM

Thanks! I can see your order is currently with our rider Michael and should arrive within the next 15-20 minutes.

10:35 AM

Great, thank you for checking!

10:36 AM

You're welcome! Is there anything else I can help you with today?

10:37 AM

No, that's all. Thanks for your help!

10:38 AM

Actually, I just realized I might not be home. Can the rider leave it at the front desk?

10:45 AM